Privacy Policy for Happy Home Appliance Repair

This Privacy Policy applies exclusively to the website owned and operated by Happy Home Appliance Repair. Your use of our website constitutes your acceptance of this Privacy Policy and an agreement to the terms presented herein. If you are not in agreement with any of these terms, you should discontinue use of this website immediately.

Information We Collect

Happy Home Appliance Repair collects certain personal information provided voluntarily by our users, such as your name, phone number, email address, physical location, and details describing appliance repair service needs. This information is submitted by users through our call request forms or voluntarily communicated via phone or email.

We may also collect non-personal information related to website usage through cookies, web beacons, or similar tools. Such information includes browsing patterns, IP addresses, device types, browser types, dates, and times of visits. This data helps us understand our visitors’ preferences and improve the functionality of our website.

How We Use Your Information

Personal information provided by users is used primarily to respond to repair service requests, communicate appointment details, and deliver services offered by Happy Home Appliance Repair and our trusted partners. By submitting your contact details, you explicitly consent to receiving communications via phone, text, or email from our business or our operational and service partners as required to fulfill your requests.

Non-personal browsing information is aggregated to analyze trends, track navigation patterns, enhance user experience, monitor website performance, and optimize future design and content decisions.

Sharing Your Information

Happy Home Appliance Repair does not sell your personal information. However, we may share your data with our trusted third-party partners, contractors, or affiliated companies when necessary to fulfill appliance repair or maintenance services requested by you. These partners are contractually limited to using your information solely for operational and service-related responsibilities in connection with your initial service request.

Additionally, we may share personal information when required by law or legal mandate, or to protect our rights, property, or safety, or the rights, property, or safety of our partners, employees, customers, or users.

Your Consent and Choices

By voluntarily submitting your information—either through contacting us via phone, email, or the online call request forms—you expressly consent and authorize Happy Home Appliance Repair and our designated partners to contact you through phone calls, text messages, or emails regarding service-related information, appointment scheduling, and follow-up communications.

If, at any time, you wish to opt out of these communications, please contact us directly by calling (702) 291-1629 and requesting to be removed from future contact lists.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to analyze site usage, efficiency, and visitor experience. These tools collect non-personal, anonymized data regarding visitor interaction with our site. Most web browsers automatically accept cookies. You can disable cookies or set your browser preferences to alert you when cookies are being utilized; however, disabling cookies may impact website functionality.

Legal Terms and Limitation of Liability

Users expressly waive all rights to pursue legal action (including filing lawsuits or demands for arbitration) against Happy Home Appliance Repair related to claims arising from the use of our website or services offered through our site. All disputes or related claims shall be resolved solely through direct negotiation between the user and Happy Home Appliance Repair.

In the event of any dispute, the maximum compensation to which a user may be entitled from Happy Home Appliance Repair or any of its affiliates, partners, or representatives shall be strictly limited to $100 USD. All users agree to bear their own legal fees, court costs, and related expenses in the event of any dispute arising out of the use of this website or associated services.

Security and Data Retention

We employ industry-standard security measures to protect the personal and non-personal information collected against unauthorized access, disclosure, or misuse. However, no internet transmission or data storage method can guarantee 100% security. We encourage users to communicate sensitive information responsibly during interactions with our website and staff.

We will retain personal information only as long as necessary to provide the requested appliance repair services, fulfill legal obligations, and maintain business records in compliance with applicable U.S. law.

Children’s Online Privacy Protection

Happy Home Appliance Repair complies fully with COPPA (the Children’s Online Privacy Protection Act), and our website is not directed toward individuals under the age of 13. We do not knowingly collect any personal information from children under age 13.

Changes and Updates to Privacy Policy

We reserve the right to make changes, updates, or revisions to this Privacy Policy at any time. Notice of changes will be posted directly on our website. Your continued use of our website after any posted modifications constitutes explicit acceptance of the new terms outlined.

Contacting Us

If you have questions or concerns about this Privacy Policy or our practices pertaining to the collection or processing of your information, please reach out to us at (702) 291-1629.